The research & scanning for the “Future of Knowledge led to the identification of more than 120 trends that were in turn synthesized into 17 drivers. The drivers are organized by how they flow out of the domain map. Let’s start with those emerging from “spaces.”
My Space. The new knowledge economy provides workers and consumers alike with increasing opportunities to customize and personalize their workspaces, the tech tools they use, and even where, when, and how they work. The BYOD (bring your own device) trend is changing the tools and devices that knowledge workers use on the job.
Integration of Virtual and Real. New technologies, including virtual-world applications and contextual and semantic resource software, allow knowledge workers to automate many support tasks and optimize their communications. This compels companies to develop new frameworks for assigning workflows that seamlessly integrate the virtual and real and minimize information overload.
Rise of the Cloud. The move to cloud computing—data storage, applications, platforms, computing power, and managed services being delivered over the Internet rather than hosted on personal computers—is under way.
Dharma by Design. The design of office space and general working conditions increasingly takes into account such issues as environmental sustainability, energy efficiency, and worker comfort as the relationship between environment and productivity becomes easier to measure and optimize. Andy Hines
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